The macro security settings in Excel may be preventing the buttons from running. To check this, go to File > Options > Trust Center > Macro Settings. Make sure that the "Trust all installed macros" checkbox is selected. The buttons may be disabled by default. To check this, right-click on a button and select "Edit." In the "Button Properties" dialog box, make sure that the "Enabled" checkbox is selected. The buttons may be disabled by code in the xlsm. To check this, open the xlsm in a text editor and search for the following code: Sub DisableButtons()
'Disable all buttons on the active sheet
For Each button In ActiveSheet.Buttons
button.Enabled = False
Next
End Sub
If this code is present, delete it. Make sure that the xlsx file is saved in the same folder as the xlsm file. and restart.