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Outlook data files must be open from within Outlook

Iniobong Nkanga 2,046 Reputation points
2023-05-23T08:59:57.1733333+00:00

Hello

Please i need your help on this issue.

We having a problem opening this document on outlook.

The document was archive from outlook but when we tried to open it saying "Outlook data files must be open from within Outlook"

Here is the screenshot:

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  1. Faery Fu-MSFT 18,866 Reputation points Microsoft Vendor
    2023-05-24T01:53:28.5766667+00:00

    Hi @Iniobong Nkanga ,

    Welcome to our forum!

    It looks like you may have saved the document as an Outlook data file.

    To open the file, open Outlook and then select File > Open & Export > Open Outlook Data File.

    Here is an article for your reference: Open and close Outlook Data Files (.pst)

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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