Outlook data files must be open from within Outlook

Iniobong Nkanga 1,636 Reputation points


Please i need your help on this issue.

We having a problem opening this document on outlook.

The document was archive from outlook but when we tried to open it saying "Outlook data files must be open from within Outlook"

Here is the screenshot:

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A family of Microsoft client/server messaging and collaboration software.
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Outlook Management
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Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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Accepted answer
  1. Faery Fu-MSFT 9,556 Reputation points Microsoft Vendor

    Hi @Iniobong Nkanga ,

    Welcome to our forum!

    It looks like you may have saved the document as an Outlook data file.

    To open the file, open Outlook and then select File > Open & Export > Open Outlook Data File.

    Here is an article for your reference: Open and close Outlook Data Files (.pst)

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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