Trying to install windows on new hard drive. I created a usb installation media using Microsoft media creation tool. When I try to install, I get message "cannot find drivers."

Question

Trying to install windows on new hard drive. I created a usb installation media using Microsoft media creation tool. When I try to install, I get message "cannot find drivers."

I have downloaded several drivers from the Intel site and Dell support but nothing works.

It’s a new hard drive and I am trying to install windows 10 from a usb drive. The windows 10 installation was created and downloaded from the Microsoft support site.

Answer 1

Hi Mal

If you encounter the error message "Cannot find drivers" during the Windows installation process, it typically means that the necessary drivers for your hardware components are not included in the default Windows installation media. To resolve this issue, you can try the following steps:

1. Check hardware compatibility: Ensure that your hardware components (such as the motherboard, network adapter, or storage controller) are compatible with the version of Windows you are trying to install. Visit the manufacturer's website for each component to download the latest drivers compatible with your version of Windows.

2. Load drivers during installation: If you have the required drivers available on a USB flash drive or another external storage device, follow these steps to load the drivers during the Windows installation process:

   a. When the "Cannot find drivers" message appears, click the "Browse" or "Load Driver" button.

   b. Browse to the location where you have saved the drivers (e.g., USB flash drive) and select the appropriate driver files.

   c. Continue with the installation process, and Windows should detect and install the necessary drivers.

3. Use a different USB port: If you're using a USB installation media, try using a different USB port on your computer. Sometimes, certain USB ports may not be recognized during the installation process. Changing the port can help resolve driver-related issues.

4. Check the USB installation media: Ensure that the USB installation media was created successfully and is not corrupted. Try creating a new USB installation media using the Microsoft Media Creation Tool, ensuring that you follow the instructions carefully.

5. Use alternative installation media: If the above steps don't resolve the issue, you can try using an alternative Windows installation media, such as an ISO file or a different USB drive. Download a fresh ISO file from the official Microsoft website or create a new USB installation media using a different tool.

Answer 2

If you encounter the error message "Cannot find drivers" during the Windows installation process, it typically means that the necessary drivers for your hardware components are not included in the default Windows installation media. To resolve this issue, you can try the following steps:

1. Check hardware compatibility: Ensure that your hardware components (such as the motherboard, network adapter, or storage controller) are compatible with the version of Windows you are trying to install. Visit the manufacturer's website for each component to download the latest drivers compatible with your version of Windows.

2. Load drivers during installation: If you have the required drivers available on a USB flash drive or another external storage device, follow these steps to load the drivers during the Windows installation process:

   a. When the "Cannot find drivers" message appears, click the "Browse" or "Load Driver" button.

   b. Browse to the location where you have saved the drivers (e.g., USB flash drive) and select the appropriate driver files.

   c. Continue with the installation process, and Windows should detect and install the necessary drivers.

3. Use a different USB port: If you're using a USB installation media, try using a different USB port on your computer. Sometimes, certain USB ports may not be recognized during the installation process. Changing the port can help resolve driver-related issues.

4. Check the USB installation media: Ensure that the USB installation media was created successfully and is not corrupted. Try creating a new USB installation media using the Microsoft Media Creation Tool, ensuring that you follow the instructions carefully.

5. Use alternative installation media: If the above steps don't resolve the issue, you can try using an alternative Windows installation media, such as an ISO file or a different USB drive. Download a fresh ISO file from the official Microsoft website or create a new USB installation media using a different tool.

Answer 3

also you can

https://woshub.com/integrate-drivers-to-windows-install-media/

Answer 4

Hello

Thank you for posting in our Q&A forum.

Try using MediaCreationTool (https://www.microsoft.com/en-us/software-download/windows10) to create a new installation media.

https://learn.microsoft.com/en-us/answers/questions/23809/windows-10-installation-tool-cant-find-drivers