MacOS FileVault

Question

Hi all,

I'm testing FileVault for MacOS and encountered several error codes from different policies (on different devices and tenants). This one says -2016341107 and error code 0x87d1138d. My other friends reported their policy shows -2016341107 with error code 0x87d1138e.

I can't find anything online that can help me with the troubleshooting. Do you have any other suggestions? Maybe there are some prerequisites that I've missed?

Thank you.

Answer 1

@Celeste, Thanks for posting in Q&A. Before we deploy policy to the MacOS devices, please ensure FileVault is not turned on the device. If it is not on, then I suggest to open case to check in the logs in the background to see if we can get more finding.

https://learn.microsoft.com/en-us/mem/get-support

Thanks for your understanding.

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