New Outlook - Shared Mailboxes (Inbox) badges not displaying

Donavan Becker 30 Reputation points
2023-06-02T14:22:15.55+00:00

Badges are not displaying on the new Outlook View for Shared Mailbox User's image

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Outlook | Windows | Classic Outlook for Windows | For business
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  1. Faery Fu-MSFT 19,751 Reputation points Moderator
    2023-06-05T06:06:05.1033333+00:00

    Hi @Donavan Becker ,

    Do you mean desktop notifications? Currently, it is not feasible for a shared mailbox to have a new email notification while adding the shared mailbox via automapping.

    I did some research and found that adding the shared mailbox as a separate mailbox account, you can receive desktop notifications.


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