"No available items" when I try to link my subscription to an Azure B2C tenant

Question

"No available items" when I try to link my subscription to an Azure B2C tenant

Jesse Walter 0

I am a Global Administrator and created a B2C tenant. Now, I am trying to link my subscription to the tenant, but when I drop down "Azure AD B2C Tenant" to select the one I just created (created several hours ago actually), it says "no available items". Any idea as to why? When I access the directory, and go to view available subscriptions, it sends me back to my parent tenant.

JamesTran-MSFT 36,911 Reputation points Microsoft Employee Moderator

2023-06-19T18:44:11.4366667+00:00

@Jesse Walter

I wanted to check in and see if you had any other questions?

If you have any other questions, please let me know. Thank you for your time and patience throughout this issue.

If the information helped address your question, please Accept the answer. This will help us and also improve searchability for others in the community who might be researching similar information.

1 answer

Your answer

JamesTran-MSFT 36,911 Reputation points Microsoft Employee Moderator

2023-06-19T18:44:11.4366667+00:00

@Jesse Walter

I wanted to check in and see if you had any other questions?

If you have any other questions, please let me know. Thank you for your time and patience throughout this issue.

If the information helped address your question, please Accept the answer. This will help us and also improve searchability for others in the community who might be researching similar information.

Answer 1

JamesTran-MSFT 36,911 Microsoft Employee Moderator

@Jesse Walter

Thank you for your post!

I understand that you're trying to link your B2C tenant to your subscription but when walking through the Create new B2C Tenant or Link to existing Tenant menu options, your B2C tenant isn't populating and you're running into a "no available items" message.

To hopefully help resolve your issue or point you in the right direction - when it comes to B2C tenant's, you should've linked your newly created B2C tenant to your subscription during the creation process. To see this, switch to your B2C tenant and navigate to the Azure AD B2C Overview page.

User's image

If you don't have a Subscription linked to your B2C tenant you'll see a message notifying you, along with the Subscription Status showing "No subscription".

User's image

Note: If you're seeing the "No subscription" status within your B2C tenant, along with the "no available items" when trying to link your subscription within your Azure AD tenant, please let me know.

I hope this helps!

If you have any other questions, please let me know. Thank you for your time and patience throughout this issue.

If the information helped address your question, please Accept the answer. This will help us and also improve searchability for others in the community who might be researching similar information.

Jesse Walter 0 Reputation points

2023-06-09T20:57:06.7533333+00:00

When I created it, yes I added my subscription as seen here in my default directory.

However, when I switch to the B2C tenant, I see this:

As well as this:
JamesTran-MSFT 36,911 Reputation points Microsoft Employee Moderator

2023-06-09T23:09:34.41+00:00
@Jesse Walter

Thank you for the quick follow-up on this!

From your screenshots, I was able to reproduce your issue within my environment and it looks like your test.onmicrosoft.com tenant is linked to your Primary Subscription, which is why you're seeing the "no available items" when trying to link your subscription within your Azure AD tenant.

When it comes to your Subscriptions screenshot, this is expected since you can’t create subscriptions in or transfer subscriptions to Azure AD B2C tenant. You create a subscription in your Azure AD tenant, and then link it to your Azure AD B2C tenant.

To confirm your B2C tenant is linked to your Primary Subscription, you'll have to view this from Azure AD B2C and not Azure AD:

Select your B2C Tenant resource from your Azure AD tenant, as shown in your first screenshot. You should notice that you have your Primary Subscription and Subscription ID listed.

You can also Switch to your B2C tenant, and from the B2C dashboard you'll notice your subscription and Subscription Status. Additionally, you should see all the options available to you - for example, Identity Experience Framework, Conditional Access, etc... If your tenant wasn't linked to a subscription, these features would be greyed out.

Findings:

When testing the "unlinking" of a subscription from my B2C tenant, I was able to do this from the Resource Group where my B2C resource was located. To "re-link" my B2C resource to a Subscription, I'll share the steps I took below for more info.

Note: If you attempt to unlink a subscription from your existing B2C tenant, please ensure to test this on a non-production resource first.

From my B2C Resource Group, I opened the B2C resource and selected Delete.

Followed the Create an Azure AD B2C tenant steps to "re-link" my existing B2C tenant.

I hope this helps!

If you have any other questions, please let me know. Thank you for your time and patience throughout this issue.

If the information helped address your question, please Accept the answer. This will help us and also improve searchability for others in the community who might be researching similar information.
JamesTran-MSFT 36,911 Reputation points Microsoft Employee Moderator

2023-06-12T17:58:01.97+00:00

@Jesse Walter

I wanted to check in and see if you had any other questions or if you were able to resolve this issue?

If you have any other questions, please let me know. Thank you for your time and patience throughout this issue.

If the information helped address your question, please Accept the answer. This will help us and also improve searchability for others in the community who might be researching similar information.

Share via

"No available items" when I try to link my subscription to an Azure B2C tenant

1 answer

Your answer