Word keeps not responding when I try to edit or save a document

Caryn Struthers 0 Reputation points
2023-06-09T05:45:10.15+00:00

When ever I try to change a font size, save etc word keeps not responding.

Microsoft 365 and Office | Word | For business | Windows
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  1. Emi Zhang-MSFT 30,046 Reputation points Microsoft External Staff
    2023-06-09T09:05:49.3333333+00:00

    Hi,

    Did you use the default font?

    What version of Office did you use?

    Did this problem only appear in Word?

    Did this problem appear in all Word documents?

    Did you get any error message?

    I suggest you check if this problem also appear in Excel or other Office programs.

    Create a new document in desktop and check if this issue is still existed.

    Then you can open document in safe mode running the following command: Press Win + R, type "winword /safe" in the blank box, press Enter. If it works fine in safe mode, please check the add-ins in Word and disable them.

    You can also try to do an online repair for Word:

    https://support.microsoft.com/en-us/office/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b

    Please provide more information about your problem so that I can get more accurate solutions to this problem. I’m glad to help and follow up your reply.


    If the response is helpful, please click "Accept Answer" and upvote it.

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  2. Stefan Blom 3,391 Reputation points MVP Volunteer Moderator
    2023-06-13T09:13:34.0833333+00:00

    Which version of Word are you running? Which operating system?

    Is a single document affected or can you reproduce this in any document in Word?

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