25,081 questions
User Admin should do that still:
Is it greyed out? Are you positive you have that role? Can you try with an incognito browser?
Note the portal is currently down:
User administrator cannot delete or block user in admin portal or azure
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 34%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENM%3C/text%3E%3C/svg%3E)
N-M
191
Reputation points
Hello,
I have user administrator role in Microsoft 365 admin center but I cannot delete or block non administrator users. I was able to do that before.
What permission or role I need?
Does Microsoft change something recently?
Thank you!
Microsoft Security Microsoft Entra Microsoft Entra ID
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JamesTran-MSFT 36,906 Reputation points Microsoft Employee Moderator2023-06-13T17:09:35.66+00:00 I wanted to check in and see if you had any other questions or if you were able to resolve this issue?
If you have any other questions, please let me know. Thank you for your time and patience throughout this issue.
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3 answers
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Andy David - MVP 157.4K Reputation points MVP Volunteer Moderator2023-06-09T15:05:20.4+00:00 -
N-M 191 Reputation points
2023-06-12T14:51:08.0233333+00:00 Yes I have user administrator role in Microsoft 365 admin center.
I was able to delete and block users two weeks ago. I don't know what has happened last week. This problem has started from last week.
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N-M 191 Reputation points
2023-06-12T15:10:40.73+00:00 I have user administrator role in Microsoft 365 admin center.
I was able to block and delete standard users two weeks ago but some thing has been changed in last week in Microsoft. I cannot delete or unblock anymore. What permission else do I need?
We did not change anything in our system.
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JamesTran-MSFT 36,906 Reputation points Microsoft Employee Moderator
2023-06-12T18:59:46.8733333+00:00 Thank you for your post!
I understand that you have the User Admin role assigned within the Microsoft 365 Admin Center, but when trying to delete or block/disable users within the Admin Center and Azure Portal you're unable to. To hopefully point you in the right direction or resolve your issue, I'll share my findings below.
Findings:
When it comes to the User Administrator role, this should be sufficient when it comes to deleting or disabling users. However, to gain a better understanding of your issue:- Can you share any error messages that you're running into when trying to delete or block users?
- When on the Azure Portal, can you share a screenshot of your Azure AD Overview page, specifically your assigned role, or can you make sure the user you're signed in with has the correct permissions?
Any additional information or screenshots would be greatly appreciated.
I hope this helps!
If you have any other questions, please let me know. Thank you for your time and patience throughout this issue.
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JamesTran-MSFT 36,906 Reputation points Microsoft Employee Moderator
2023-06-19T18:45:19.5966667+00:00 I wanted to check in and see if you had any other questions?
If you have any other questions, please let me know. Thank you for your time and patience throughout this issue.
If the information helped address your question, please Accept the answer. This will help us and also improve searchability for others in the community who might be researching similar information.
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N-M 191 Reputation points
2024-10-04T00:40:17.58+00:00 These are my roles that I have.
These are error that I get.
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N-M 191 Reputation points
2024-10-07T15:56:10.1666667+00:00