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Missing SmartDesign objects when saving document as PDF

Daniel Bantan 0 Reputation points
2023-06-13T10:13:55.9366667+00:00

Hi All,

I have encounter an issue when converting my document into PDF via saving as PDF.
Some of the images specifically SmartDesign Objects are missing after converting to PDF.
I have already ticked the Display options "Print drawings created in Word"
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See below:
Word:
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PDF:
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Hope you can help me figure out this concern.

Word
Word
A family of Microsoft word processing software products for creating web, email, and print documents.
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Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
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  1. Emi Zhang-MSFT 23,351 Reputation points Microsoft Vendor
    2023-06-14T07:37:01.3933333+00:00

    Hi,

    I cannot reproduce your problem, I suggest you go to File- Account and provide the version number here:

    User's image

    I also suggest you check if the print preview is also available for the shape.

    Then you can try to copy or create a new Word document with the shape and check the result.

    Please try this method and let me know the result here, I’m glad to help and follow up your reply.

    If the response is helpful, please click "Accept Answer" and upvote it.

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