MDM and Intune decommissioning recycling

Question

as a recycler, I understand that when sending a used system to the recycling decommissioning can be time-consuming and expensive so could the sysadmin develop a self-unenroll email in which the sticker could be stuck on used equipment so the end user can with a time-limited email help keep the system out of the landfill.

Answer 1

@Anna Proffitt, Thanks for posting in Q&A. On my point of view, it is possible to develop a custom email template with a time-limited sticker that can be used for equipment recycling and decommissioning. However, such a feature is not available natively in Microsoft Intune. You would need to build a custom solution that integrates with Intune APIs to automate the device unenrollment and removal from Intune management. More information on using Intune for device lifecycle management and cleanup, including how to unenroll from existing MDM providers, factory reset requirements for different platforms, and mobile device record cleanup can be found in the Microsoft Learn documentation on the Intune lifecycle management. Additionally, there is guidance on how to enroll a device in Intune for management.

It's also worth noting that before recycling or disposing of used equipment, it's important to completely wipe the device of any sensitive or company data. This can be done using the Intune wipe feature to remove corporate data and applications. This way, any personal data is also wiped out, ensuring complete security and avoiding any data breaches.

I hope this information helps.

References:

• Overview of the Microsoft Intune mobile device management (MDM) lifecycle: https://learn.microsoft.com/en-us/mem/intune/fundamentals/device-lifecycle
• Enrollment guide: Microsoft Intune enrollment: https://learn.microsoft.com/en-us/mem/intune/fundamentals/deployment-guide-enrollment

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