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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 82%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN3%3C/text%3E%3C/svg%3E)
if a customer's MS teams has telephony enabled (e.g. a calling plan) does the graph API enable my application (a desktop .exe) to initiate a call on their behalf (i.e. have the desktop-installed-teams-client actually handle the call but my application just perform the dial out) ?
Can my application use the API to get notification of incoming calls? again, working alongside the teams client i would search for the incoming number in a database and show the record associated but the teams client would actually answer the call.
Customers are replacing TAPI compliant PABX systems and Teams of course doesn't provide a TAPI interface.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 78%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Could you please refer this and check if it helps?
https://learn.microsoft.com/en-us/graph/api/resources/communications-api-overview?view=graph-rest-1.0
i had read that but it doesn't answer those specific questions. I don't see how to initiate a dial out ... and if i did find that would the user complete the call with the desktop-teams-client?
That doesn't seem to be feasible
hmmm. so i can't drive the desktop-installed-teams-client? Only use the API to replace it? Makes sense in a cloud-centric world but less so from a desktop/Windows perspective. Damn !
To achieve your requirements, we recommend you give your feedback in Teams Feedback Portal.
ahah... we can set teams to respond to tel: uri
ftype URL:tel protocol="C:\Users%userprofile%\AppData\Local\Microsoft\Teams\Update.exe" "%1"
that will allow desktop apps to dial out.
Adding answer from comment section for more visibility:
We can set teams to respond to tel: uri
ftype URL:tel protocol="C:\Users%userprofile%\AppData\Local\Microsoft\Teams\Update.exe" "%1"
that will allow desktop apps to dial out.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 66%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVV%3C/text%3E%3C/svg%3E)
Do you need to control desktop teams client? We are using selenium for it. That's not easy, not stable. But it works
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This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
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This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
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