Problema withe Teams

Question

My Teams é muito lento e pode fazer login normalmente, mas não há resposta ao clicar em qualquer lugar.

Answer 1

Hi

Welcome to our forum!

Please kindly understand this forum here is only support English, so we suggest to use English to describe the problem. I tried to use machine translation to understand your problems, if there is any discrepancy with your expression, please forgive me!

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According to your description, we recommend you the following methods to solve this problem.

1. Compare the performance on both Teams desktop client and Teams web client. If the web client can log in successfully, you can re-download the desktop client.
2. Check the CPU consumption for various apps and processes and decide if it's necessary to close some of the less-frequently-used ones.
3. Follow the steps above to clean up the cache.
4. If necessary, you could update the operating system.
5. You could check the network bandwidth. For more details network bandwidth requirements in Teams, you could refer to this link’s table.
6. We recommend that you check the hardware configuration. For more details about hardware configuration requirements in Teams, you could refer to this link's table.

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