error code 5300. you can't get there from here

Question

Good day

I have implemented Windows Hello on our hybrid system through a configuration profile within Intune.

So far everything is correct, I have associated it to a user, I have received the notice and everything has been configured.

After starting the computer with your fingerprint, onedrive has started showing the following error that I am displaying on the screen.

The device is owned by the company and meets all compliance policies and configuration profiles. I can use outlook, team, sharepoint, only onedrive is giving me problems.

Answer 1

@Jonatan Ramirez， Thanks for posting in Q&A. It seems the access is blocked by conditional access policy.

And from Carlos's reply. it seems the device is not meet you conditional access policy requirement. You can check how did you configure the condition access policy for OneDrive and make the device to meet the requirement you set in conditional access.

Here is a link list how to troubleshoot to find the detailed failure reason and which conditional access policy is affected in sign in log. You can read it as a reference:

https://learn.microsoft.com/en-us/azure/active-directory/conditional-access/troubleshoot-conditional-access

Hope the above information can help.

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Answer 2

Thank you for asking this question on the Microsoft Q&A Platform.

According to your screenshots, the device is unregistered, and you don't allow personal devices.

Check the Azure AD sign-in logs, and your conditional access policy, also register or join your device (All will depend on your conditional access).

Hope this helps!

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