Intune LAPS - How to troubleshooting

Sokoban 1,061 Reputation points
2023-06-22T21:24:32.1566667+00:00

My Computer is successful joined to Hybrid - Azure AD and LAPS showing Succeeded. Everything looks great but Local Admin Password showing "No local administrator passwords found" How will I do to troubleshooting that.

Something wrong here ?

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Microsoft Security | Intune | Other
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  1. Pavel yannara Mirochnitchenko 13,336 Reputation points MVP
    2023-06-23T11:55:12.54+00:00

    There is "LAPS" node in Event Viewer which shows all the logs of laps client service. It should reveal you what is happening under the hood.

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  1. Crystal-MSFT 53,981 Reputation points Microsoft External Staff
    2023-06-23T03:22:29.62+00:00

    @Sokoban, Thanks for posting in Q&A. For the error message "No local administrator passwords found", it can be the administrator account you want to manage is not existing. In fact, Windows LAPS can only manage accounts that already exist on the device. Please check on the affected device to confirm the admin account is exiting and enable on the device side:

    https://learn.microsoft.com/en-us/mem/intune/protect/windows-laps-overview#can-windows-laps-create-local-admin-accounts-based-on-the-administrator-account-name-thats-configured-using-laps-policy

    Please check the above information and if there's any update, feel free to let us know.


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