Intune Screen Saver Policy issue

Matthew Hedrick 1 Reputation point
2023-06-27T18:59:17.0666667+00:00

Good Afternoon So here is my issue. I have set a screen saver policy but it only works when I or the other admin is logged in but no other user? I have it set to Include all Users and Devices.

We both have Intune licenses but everyone else is just a basic user, so does everyone need an Intune license to be able to push this or am I just missing some steps?

The attached images are what we have set up and what I am seeing in the User Status for User Principal says none for 99% of everything and it just sits in Pending.

So what am I doing wrong or missing?

Thank you.

2023-06-27 14_31_01-Screen Saver - Microsoft Intune admin center

2023-06-27 14_31_34-Screen Saver - Microsoft Intune admin center

Not Monitored
Not Monitored
Tag not monitored by Microsoft.
39,711 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Crystal-MSFT 49,426 Reputation points Microsoft Vendor
    2023-06-28T02:37:38.6066667+00:00

    @Matthew Hedrick, Thanks for posting in Q&A. Based as I know, to make Intune policy applied, Intune license is needed. If the device is user own, we can assign the Intune license to the user. If the device is a shared device, we can use Device license. Here is a link with more details:

    https://learn.microsoft.com/en-us/mem/intune/fundamentals/licenses

    For the UPN none, this can be occurred because the policy is deployed when no user is logging the device.

    Please assign related license and see if it will work.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.