Azure Communication Service Email Templates

Question

We are currently using SendGrid for sending the Email and SMS Notifications and my company is planning to use Azure Communication Services. We are exploring ACS and its features and didn't find answers for the below questions.

1. Does Azure Communication Services support template-based email?
2. Does Azure Communication Service validates the email domain address before it actually sends ?

   If you look at the below image we have some templates published in the SendGrid , based on the request we are sending , they are validating the placeholder values and doing the mappings. Please let me know if you are supporting the templates based emails or not. 

Answer 1

Hello @Balakrishna Sudabathula thanks for the question.

To answer your first question- Yes, Azure Communication Services supports template-based email**.** You can use the Email client library to send templated emails from your application. The Email client library provides a set of APIs that you can use to create and send templated emails. You can find more information about the Email client library in the following ACS document Email client library.

Regarding your second question, Azure Communication Services does not validate the email domain address before sending the email. However, it is recommended that you verify the email domain address before sending emails to ensure that the emails are delivered successfully. You can verify your email domain address by adding it to the list of verified domains in your Email Communication Service resource. You can find more information about verifying your email domain address in the following document: Add custom verified domains to Email Communication Service.

Hope that helps

-Grace