Issue With One drive

Question

Hello, I bought one drive from a few online vendors for some money.They advised me to get a lifetime of 5 TB of storage.Additionally, they offer a Microsoft ID and password.Additionally, they tell me I need to update my password. I thus uploaded some of my private files using this ID.The ID was not accessible after the first year and now indicates that it is not authorized to upload or read my documents.How do I resolve this problem.Help me with this, please.

Answer 1

Hi,

You should contact the vendor and check if this account is correct, Microsoft recommends that you can purchase products through formal channels, which can better protect your rights and interests.

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