Mac OS - can't download Microsoft Outlook

Jake Sokol 96

Supposedly Microsoft made Outlook app on the App Store free for all users that doesn't require Office 365 subscription. However, I get this error, tried about 10 times to download

Unable to download app

“Microsoft Outlook.app/Contents/Frameworks/MicrosoftWebServices” could not be installed. Please try again later.

1 answer

Faery Fu-MSFT 18,971 Reputation points Microsoft Vendor

2023-07-03T05:54:38.0266667+00:00

Hi @Jake Sokol ,

Yes, you can use Outlook for free on macOS, no Microsoft 365 subscription or license necessary.

According to my research, the possible reason for this error code is that Outlook has been installed.

Please check the local applications directory on your iMac to see if Outlook is already installed.

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1 person found this answer helpful.
Jake Sokol 96 Reputation points

2023-07-03T13:36:48+00:00

I have Outlook 16.74.2 installed. I guess this is different from the Outlook on App Store correct which supposedly has a better interface?

Faery Fu-MSFT 18,971 Reputation points Microsoft Vendor

2023-07-04T08:33:28.6433333+00:00

Hi @Jake Sokol ,

According to the instructions in the official documentation, Outlook for Mac is a native app designed for macOS and enhanced for Apple Silicon to provide better performance than previous versions. It also includes new macOS integrations, such as Profiles, and provides personalized themes. See: https://www.microsoft.com/en-us/microsoft-365/outlook/outlook-for-mac

If you think my reply is helpful to you, please remember to mark it as an answer.

Warm thanks.

Faery Fu-MSFT 18,971 Reputation points Microsoft Vendor

2023-07-10T09:06:05.6666667+00:00

Hi @Jake Sokol ,

Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back. If you think my reply is helpful to you, please remember to mark it as an answer. Warm thanks.
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Mac OS - can't download Microsoft Outlook

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