Unable to verify Custom Domain Name

Question

Dear All,

I need to verify my Custom Domain Name I have added TXT Record on Domain Server but still showing the error the record was detected doesn't match the all expected values but all values are correct. Trying to add this thru admin center.

Answer 1

@Vipin Sharma

Thank you for your post and I apologize for the delayed response!

I understand that you're trying to verify your custom domain and have added the TXT record to your Domain Server but are running into issues regarding the record not matching the expected values. To hopefully help point you in the right direction or resolve your issue, there are a few things you can check, and I'll share the steps below.

If you have added the TXT record to your domain server and it is still showing an error in the admin center:

1. Make sure that you have added the TXT record correctly. Double-check the record to ensure that it matches the expected value and that there are no typos or errors.
2. Verify that the DNS changes have propagated. It can take some time for DNS changes to propagate across the internet. You can use a tool like nslookup or dig to check the DNS records for your domain and verify that the TXT record is present.
3. Check that the TXT record is being served by the correct DNS server. If you have multiple DNS servers, make sure that the TXT record is being served by the correct server.
4. Verify that the domain name you are trying to verify is correct. Make sure that you are trying to verify the correct domain name and that it is spelled correctly.

Additional Links:

• Add your DNS information to the domain registrar
• How To Use NSLOOKUP to View Your DNS Records

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I hope this helps! If you're still running into the same error message, can you share the full error or a screenshot so I can gain a better understanding of your issue?

I hope this helps!

If you have any other questions, please let me know. Thank you for your time and patience throughout this issue.

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