RDP Not Enabled on Windows 11 INTUNE JOINED PC

Question

I am having issues getting my Intune Policy for Remote Desktop to work on my test Windows 11 VMs. Needless to say I am unable to RDP into any of the boxes once they are Intune controlled.

Here is the policy settings:

Firewall port open on the devices.

The Policy shows that it was successful push:

Still the button on the computer is NOT enabled and I cannot change it:

If I spin up a new VM, RDP can be done until it is Intune Joined. All my other policies are working great! Does anyone have a recommendation for this?

Thanks,
Lance

Answer 1

@Lance Lingerfelt, Thanks for posting in Q&A. Based on my testing, I have enrolled one windows 11 device into Intune. And find the remote desktop is on.

For your issue, it can be that some policies applied to this device block the remote desktop feature. to check this, you can find one affected device, check the device configuration policy applied it and see if any has setting related with remote desktop:

Please check the above information and if there's any update, feel free to let us know.

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Answer 2

I'll provide a workaround. We ended up setting up Azure VMs for the client to use through RDPWeb portal. It's actually easier to manage that way and you can track your OpEX better. If you client has that capability to implement it, I would have them do that.

Answer 3

See this post for the solution to my problem :

https://learn.microsoft.com/en-us/answers/questions/1459244/cannot-rdp-to-windows-11-pc-or-vm-after-intune-enr?page=1&orderby=helpful#answers