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Azure AD Connect Sync Service is not running

Emerson 0 Reputation points
2023-07-10T07:55:38.3333333+00:00

Hello all,

I've been receiving the error for several weeks and this happened every off my working hours means I did nothing. Sometimes once a week, sometimes it is twice a month, and only after 3 to 5 minutes I'm receiving another email that it has been "RESOLVED". In addition, As I checked the Event Viewer, there's event id 609 "Password Hash Synchronization service has stopped".

Please see below;

Azure Sync

Thanks in advance.

Microsoft Security | Microsoft Entra | Microsoft Entra ID

1 answer

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  1. Tushar Kumar 3,381 Reputation points MVP
    2023-07-10T09:35:33.85+00:00

    Hi Emerson,

    Easiest fix for the isssue that you are having is to update the version of your AAD connect. That should resolve your issue. You have multiple options for updgrade without having any system impact, take a look at below link for AAD connect upgrade instructions and options.

    https://learn.microsoft.com/en-us/azure/active-directory/hybrid/connect/how-to-upgrade-previous-version

    Please "Accept as Answer" as this helps.

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