My clusters from a different sign in are showing up in another sign in account. I am also 'stuck' in the wrong subscription when trying to run a pipeline in a different subscription.

Wozniak, Joanna 1 Reputation point
2023-07-10T15:26:26.53+00:00

I have multiple subscriptions under the same email account. When I sign into one subscription to run work, I am rejected since error messages show that I am signed into a different subscription. I go through all of the correct access procedures and I see all of my past work, but when I run the processes I do not have the correct clusters available and I also receive errors that I am signed into a different subscription.Why is this happening? How can I correctly access the workspace under the correct subscription?

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  1. YutongTie-MSFT 43,726 Reputation points
    2023-07-11T03:20:38.5666667+00:00

    Hello @Wozniak, Joanna

    Thanks for reaching out to us, it sounds like a browser cache issue, please try to clean all your unnecessary cookies so that it will not redirect you to the wrong place. Other than that, you may try below actions -

    Check your AAD permissions: Make sure that you have the correct permissions to access the resources in your Azure subscriptions. You may need to check with your Azure administrator to ensure that your AAD account has the necessary permissions.

    Check your Azure subscriptions: Make sure that you are signed in to the correct Azure subscription. You can check your subscription by going to the Azure portal and clicking on your account name in the top right corner. This will show you a list of your Azure subscriptions, and you can select the correct one.

    Check your Azure DevOps organization: If you are using Azure DevOps to manage your pipelines, make sure that you are signed in to the correct Azure DevOps organization. You can check your organization by going to the Azure DevOps portal and clicking on your account name in the top right corner. This will show you a list of your Azure DevOps organizations, and you can select the correct one.

    Please have a try and let me know how it works, I am happy to help further if you are still blocked by this issue.

    I hope this helps.

    Regards, Yutong

    -Please kindly accept the answer if you feel helpful to support the community, thanks a lot.

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