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My email account stopped receiving email on my Outlook O365 on my mac. I'm getting emails on my phone via Mac Mail. I restarted Outlook and was prompted to update to sync my account with the cloud. I did, and only one out of my two email accounts showed up. I can't add the other account and I've checked all the server and passwords to match the other account.
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Hi @Questioner ,
Welcome to our forum!
I restarted Outlook and was prompted to update to sync my account with the cloud.
Does this issue occur in Legacy Outlook or New Outlook? And what cloud do you mean?
I did, and only one out of my two email accounts showed up. I can't add the other account and I've checked all the server and passwords to match the other account.
What account do you mean that cannot be added? An Outlook.com account or anything else?
Hi @Questioner ,
It has been a while and I am writing to see how things are going on with this issue. If you have any further updates on this issue, please feel free to post back.