unable to open word file

Glenn Maxwell 9,661 Reputation points
2023-07-11T21:45:45.39+00:00

Hi all i have opened document file from a SharePoint site. Under Reviewing-->Open in Desktop App-->when i click on open word I am getting the below error

Required properties-->To save to the server, correct the invalid or missing required properties

prop

Word
Word
A family of Microsoft word processing software products for creating web, email, and print documents.
592 questions
SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
9,154 questions
Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
1,929 questions
SharePoint Server Management
SharePoint Server Management
SharePoint Server: A family of Microsoft on-premises document management and storage systems.Management: The act or process of organizing, handling, directing or controlling something.
2,761 questions
Word Management
Word Management
Word: A family of Microsoft word processing software products for creating web, email, and print documents.Management: The act or process of organizing, handling, directing or controlling something.
876 questions
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Accepted answer
  1. Haoyan Xue_MSFT 17,326 Reputation points Microsoft Vendor
    2023-07-12T08:29:11.26+00:00

    Hi @Glenn Maxwell ,

    It seems that the error you are encountering is related to required properties in SharePoint. This error can occur when opening a document in Word Desktop App if there are invalid or missing required properties.

    1.In order to see the actual error that is occurring. The text 'To save to the server, correct the invalid or missing required properties' is also a link. Clicking on that link will take you to 'Info' settings page.

    Click on 'Show All Properties'enter image description here

    There you will find the exact item that is giving you the error and when you hover over the error, it should provide a little more insight into the issue so that you can save your file. enter image description here

    Reference: https://stackoverflow.com/questions/60708259/ms-word-giving-required-properties-error-when-opening-from-sharepoint-library

    Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.

    2.Another Microsoft article provides some suggestions for fixing issues opening Microsoft 365 files and documents from SharePoint document libraries.

    Some problems occur because of differences in versions of SharePoint server and Microsoft 365. If you can't get it to work, try downloading the file and seeing if you can open it locally.

    3.If that doesn't work, check to see if the solution in this thread helps you, I look forward to hearing from you: https://learn.microsoft.com/en-us/answers/questions/245450/error-to-save-to-server-correct-the-invalid-missin

    Hope the information can help you. And if there have any unclear or misunderstanding, please feel free to post back and we’ll continue to help you all the time!

    Your understanding and patience will be highly appreciated! Hope you have a good day and keep safe!


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1 additional answer

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  1. Stefan Blom 2,041 Reputation points MVP
    2023-07-11T21:57:58.1333333+00:00

    See if you can download the document to your local drive and then open it in the desktop Word app.

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