Cannot view the uploaded image in Azure Digital Twin 3D Scenes Environment

Muhammad 'Afif 0

I have successfully uploaded glb file for 3d view into azure digital twin explorer. However, I cannot view the file. I have already clear cache. Still not working

LeelaRajeshSayana-MSFT 16,046 Reputation points

2023-07-18T17:47:28.78+00:00

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1 answer

Sander van de Velde | MVP 33,136 Reputation points MVP

2023-07-12T17:02:52.6833333+00:00

Hello @Muhammad 'Afif,

personally, I also had some challenges with importing files into the Azure Digital Twins 3D Scenes environment.

It feels like the Windows 11 3D Viewer and 3DPaint are good test tools to find out if your GLB file will work in 3D Scenes.

So check it in those apps first.

The Blender export wizard for GLB also offers a number of settings to play with.

Not tested myself, but maybe this tool will help you also.

Please share what works best for you.

If the response helped, do "Accept Answer". If it doesn't work, please let us know the progress. All community members with similar issues will benefit by doing so. Your contribution is highly appreciated.
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Muhammad 'Afif 0 Reputation points

2023-07-13T11:49:14.6533333+00:00

https://learn.microsoft.com/en-us/dynamics365/field-service/3d-viewer

use paint 3d to save again that file

Sander van de Velde | MVP 33,136 Reputation points MVP

2023-07-13T14:34:18.47+00:00

This is some viewer inside Dynamics 365 Field Service.

You probably need to arrange a subscription to use it?
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Cannot view the uploaded image in Azure Digital Twin 3D Scenes Environment

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