How can I make it so I can change user properties?

Robert Piperno 20 Reputation points
2023-07-12T17:20:42.54+00:00

As you can see all the properties are grayed out, this is how it looks even on the highest-permission admin accounts. Any ideas?

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Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Michael Durkan 12,156 Reputation points MVP
    2023-07-12T17:31:06.46+00:00

    Hi

    where are your users being sourced from? This looks like a users that has been synchronized from an On-Premises Active Directory environment.

    If so, you need to make changes at the source environment as no changes are allowed in Azure AD.

    Hope this helps,

    Thanks

    Michael Durkan

    • If the reply was helpful please upvote and/or accept as answer as this helps others in the community with similar questions. Thanks!
  2. Konstantinos Passadis 17,301 Reputation points MVP
    2023-07-12T20:46:35.38+00:00

    Hello @Robert Piperno !

    Yes please use the Portal

    Azure AD

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    If the users are Synced then you can only change the properties via On Premises Active Directory

    Otherwise, if they are not Synced Status you must be Global Administrator or User Administrator on Azure

    I hope this helps!

    Kindly mark the answer as Accepted and Upvote in case it helped!

    Regards

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