I can only see 60 public folders in Exchange public folder manager

IronDuke 65 Reputation points

I can only see 60 public folders in Exchange public folder manager. If I search for one not in view it comes up with No public folders exist in this organization. The PF's are there, I can see them in Outlook and PowerShell. Started this week. Out 3rd party IT company also confirmed they can only see 60 so noting in out internal environment causing an issue.

Can any one else check this who uses PF's please?

User's image

Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,041 questions
{count} votes

Accepted answer
  1. Aholic Liang-MSFT 13,731 Reputation points Microsoft Vendor

    Hi @ IronDuke,

    Can you see all public folders in Public Folder Manager before that?

    If the issue persists, you can check whether there is a report on this issue in your current subscription in M365 Admin center -health -service health: https://admin.microsoft.com

    You can also choose to click the Report an Issue button to report it.User's image

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

7 additional answers

Sort by: Most helpful
  1. N M One 15 Reputation points

    i reported this too, its being investigated as a widespread issue.

    2 people found this answer helpful.

  2. ACSgroup 5 Reputation points

    Same issue with my tenant as well.

    Has anyone got a resolution to this yet.

    I went ahead and reported it per the suggestion @Aholic Liang-MSFT

    0 comments No comments

  3. C Fanning 0 Reputation points

    I raised a ticket last week and was directed to this thread to confirm that it's the same issue.

    More than 60 folders? You only see 60 in the EAC but they still exist and work outside of the EAC. Worse still, I'm forced to use the EAC now since the old Exchange Powershell cmdlets that used to do what we need were deprecated and stopped working earlier this year. It's EAC or nothing now, and EAC is broken.

    0 comments No comments

  4. Veli Anlama Admin 5 Reputation points

    Created a ms ticket. I got this))

    From: Mandeep S <[support@mail.support.microsoft.com]>
    Date: Thursday, 20 July 2023 22:04
    Subject: public folder not visible - TrackingID#2307190050003830

    Hello Veli,


    I checked with my resources and got the confirmation that this is known behavior in Office 365 now that we can see upto 60 Public folder mailboxes in GUI as per the latest update.


    Thank you so much for choosing Microsoft.

    Warm Regards,

    **** Office 365 Ambassador

    Working Hours : Monday - Friday | 9:30 AM (EST) -5:30 PM (EST)