Azure portal login doesn't send notification to MS authenticator to complete MFA

Kumar Thirumalaiah 0 Reputation points Microsoft Employee

I am trying to login to azure portal using email address. The portal login page shows 'Approve sign in request' with 2 digit number to enter in Authenticator app. The Authenticator app on my Android phone doesn't pop-up a window to enter the numbers shown in the portal login page. There is no notification in the Authenticator app.

I have registered my Android phone (Google Pixel) in and verified app authentication works.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Vinodh247 9,071 Reputation points


    Thanks for reaching out to Microsoft Q&A.

    Have you tried...

    1. Restarting the phone
    2. Uninstall-Install the app
    3. Remove and add the email account

    Please Upvote and Accept as answer if the reply was helpful, this will be benefitting the other community members who go through the same issue.