Hi
A few queries on your issue:
What are you using to access - Web Client/Store Client/RD Client etc? Are you seeing the same behavior across all methods?
What type of Host Pool - Pooled or Personal? If pooled, is this only happening on certain hosts or all?
If Pooled, do you have any scaling rules applied? Curios to see if this outage happens during a scaling event?
Are you using FSLogix to redirect user profiles?
Have you follows the other steps as described in the TechCommunity Link (disabling USB Redirection etc)
Do you have Azure Monitor Log Analytics enabled for your Azure Virtual Desktop Host Pools and Session Hosts? This will give you in-depth technical logging and is the best way to diagnose the issues.
Details here - https://learn.microsoft.com/en-us/azure/virtual-desktop/azure-monitor
Thanks
Michael Durkan
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