Unable to search pdf content in outlook

Monika Hall 0 Reputation points
2023-07-24T22:27:05.5366667+00:00

After an update a couple of months ago, when I use the search bar to search for with a specific number (knowing I have this pdf in my email, just not sure where)
I type that number in the search bar a chose that specific folder where I know the pdf is in but outlook finds nothing. Like I said this used to work, its after an update that it stopped.
I really need this feature to work.

Outlook | Windows | Classic Outlook for Windows | For business
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
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  1. S.Sengupta 24,636 Reputation points MVP
    2023-07-25T00:22:11.5466667+00:00

    Try rebuilding the Index to check the result.
    In Outlook, File > Options > Search > Indexing Options.
    Make sure Outlook is included and if you need to rebuild the index, click Advanced > Under Index Settings > Click Rebuild.

    If the above doesn't help, you create a new profile and re-add your account:
    Go to Control panel > Mail > Show Profiles > Add, then re-connect your account.

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  2. Faery Fu-MSFT 19,751 Reputation points Moderator
    2023-07-25T07:04:48.4766667+00:00

    Hi @Monika Hall ,

    This problem occurs when a PDF iFilter stalls the Windows Desktop search indexer.

    To resolve this problem, update any applications that offer PDF file functionality with the latest patches. Then, follow these steps to rebuild the index.

    1. In Control Panel, select Indexing Options.
    2. If Indexing Options does not appear in Control Panel, type Indexing Options in the Search Control Panel text box, and then select the Indexing Options search result.
    3. In the Indexing Options dialog box, select Advanced.
    4. Select Rebuild.
    5. Select OK in the Rebuild Index dialog box.

    A similar thread for your reference: https://learn.microsoft.com/en-us/answers/questions/1003408/outlook-search-not-working-on-pdf-documents


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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