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Hello! I have problem with enrolling my devices. It says "Your device does not meet MSFT's requirements" what does that mean? When i checked admin and intune sites I've not set any requirements yet. And who is MSFT? Why i have 2 groups of them when trying to edit the group in Admin center, ASAP.
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Hi William,
Please check Windows Device Enrolment restrictions and ensure that MDM is permitted for the device type.
https://learn.microsoft.com/en-us/mem/intune/enrollment/enrollment-restrictions-set
Aside from that, are you referring to Windows devices? If so, are they personal or corporate devices?
Thanks
Hi William,
Hello! There's only default restrictions. I'm trying to login from Android device and keep show me an error.
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Send a screenshot.
@William Octa Thanks for posting in our Q&A.
To clarify this issue, we appreciate your help to collect some information:
1.Please tell us the Android device's brand, model and version. Please check if the device has a supported operating system.
https://learn.microsoft.com/en-us/mem/intune/fundamentals/supported-devices-browsers
2.Could you please tell us which enrollment method did you use to enroll your android device?
If there is anything update, feel free to let us know.
Hello, sorry for late reply. When first time trying to enroll I'm using Samsung a53, i'm trying to enroll using Intune app and select my device but it gave me an error.
@William Octa Thanks for your update. Honestly, I haven't seen this error message before. There is no helpful information I can share with you. It is suggested to create an online support ticket to check some logs based on your specific device. Here is the support link:
https://learn.microsoft.com/en-us/mem/get-support
Hope everything goes well with you.
@William Octa Please narrow down this issue by checking Device Enrolment reports.
You should see more detail and narrow it down from there:
https://learn.microsoft.com/en-us/mem/intune/enrollment/view-enrollment-reports