Thanks for reaching out to Microsoft Q&A. We are happy to help you but I am sorry Microsoft Certification profile is currently not supported in this Q&A forum. Please refer to below forum for more experts' help -
Certification Profile/Dashboard -
https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_dash
MS certifications help and support related -
https://learn.microsoft.com/en-us/certifications/help
Refer the dedicated Microsoft Certification for your queries regarding exams, scores or exam results here -
https://trainingsupport.microsoft.com/en-us/mcp/forum/
I hope this helps!
Regards,
Yutong
Please kindly Accept as answer and vote 'Yes' if the reply was helpful, this will be benefitting the other community members who go through the same issue.