Office365 Home and Student shortcut button did not work

01 wyeu 100 Reputation points

I installed Office365 Home and Student, but when using Excel, I found that pressing the shortcut button did not work. For example, pressing alt+f11 could not open VBE, and there are many other similar problems. Why is this problem? Can you help me answer it? Thank you~

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
1,933 questions
Word Management
Word Management
Word: A family of Microsoft word processing software products for creating web, email, and print documents.Management: The act or process of organizing, handling, directing or controlling something.
876 questions
Excel Management
Excel Management
Excel: A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.Management: The act or process of organizing, handling, directing or controlling something.
1,616 questions
0 comments No comments
{count} votes

Accepted answer
  1. Emi Zhang-MSFT 20,266 Reputation points Microsoft Vendor


    Did you use laptop?

    If yes, please press Alt+Fn+F11 form keyboard.

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments

1 additional answer

Sort by: Most helpful
  1. Tanay Prasad 2,100 Reputation points


    Here are some possible causes and solutions-

    1. Third-party software or add-ins occasionally modify the way Office applications operate by default. To see if the shortcut keys function properly, try disabling any installed add-ins or third-party programs.
    2. Check your Excel options to see if any shortcuts have been modified and reset them to default.
    3. You won't be able to use shortcuts for Visual Basic for Applications, such as Alt+F11, if VBA is disabled. Thus, open the Developer Tab first by customizing the Ribbon.
    4. Ensure that your Office application is up to date. Sometimes, updates can fix bugs and issues related to keyboard shortcuts.

    Best Regards.