Powerpoint 365 - trusted location issue, cannot open mp4 without warning message

Roger Heirbaut 55 Reputation points
2023-07-30T20:36:28.29+00:00

I want to use a Powerpoint slide as a menu to open some video files. When I insert a link to an mp4 video, every time a popup warning 'some files can contain viruses etc .... be certain this file is on a trustworthy source' is displayed. Although the path is correctly added to the 'trusted locations' in the trust center. The video starts without a problem when I click 'OK' after the warning, but of course I want it to open without these warnings. And it is odd that I can insert a link to an mp3 file or a jpg file (which are located on the same path) and these files are opened without previous warning messages. I don't undertand, so if anyone can advise for this situation I would be grateful!

Microsoft 365 and Office Install, redeem, activate For business Windows
Microsoft 365 and Office PowerPoint For business Windows
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  1. Emi Zhang-MSFT 30,046 Reputation points Microsoft External Staff
    2023-07-31T08:14:47.1066667+00:00

    Hi,

    I suggest you refer to this support article and check if the article is helpful:

    https://support.microsoft.com/en-us/office/powerpoint-cannot-insert-a-video-from-the-selected-file-acd46430-9e0c-4dca-9484-19cf0afdde7c

    If anything is unclear with the previous information I've provided to you, please don't hesitate to let me know.


    If the response is helpful, please click "Accept Answer" and upvote it.

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