How do I delete a work account from the authenticator?

Question

Hi, I am trying to remove a work account from my android. It asks me to log in and I don't no longer work for the company. How do I remove the account from my phone? Thank you. 😊

Answer 1

@SolidR0ck, Thanks for posting in Q&A. To remove a work account from your android device, you can follow these steps:

1. Go to Settings on your android device.
2. Tap on "Accounts" or "Users & Accounts" depending on your device. (If you enrolled with Android Enterprise work profile, you can go to Settings-> Work profile->Accounts)
3. Tap on the work account you want to remove.
4. Tap on "Remove Account" or "Delete Account", depending on your device.
5. Confirm the removal of the account when prompted.

Hope the above information can help.

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 2

Thank you for this answer. Perfect.

Answer 3

If you have an android mobile, follow the instructions below:

• Open your mobiles' Settings, then tap on Users & accounts.
• Scroll down and look for Microsoft old account(s) you want to remove or Work account and tap on it.
• Once you found the required account, tap on it and select More or tap on 2 dots : (depends on the android version) in the upper right corner of your screen.
• Select Remove account. You may need to repeat it twice or thrice.
• Once account has removed, close the Microsoft Authenticator app if already opened.
• Now tap and hold on Microsoft Authenticator app, and select App info.
• Select Storage usage > Under Cache, tap on Clear cache.
• Open Microsoft Authenticator app, and old account(s) should not appear now.