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Registered App to send email through Wordpress website forbidden

Willis Mitchell 0 Reputation points
2023-07-31T15:37:34.5766667+00:00

I've registered an app to send email from a wordpress website using the fluent SMTP plugin followed the fluent SMTP instructions to create the app 3 times now I'm sure I've followed the instructions but still getting a forbidden error.

I see in notifications the message below and don't know what it means, please help.

Experiencing authentication issues

The portal is having issues getting an authentication token. The experience rendered may be degraded.

Additional information from the call to get a token: Extension: fx Resource: jarvis Details: The logged in user is not authorized to fetch tokens for extension 'fx' because the user account is not a member of tenant 'f8cdef31-a31e-4b4a-95e4-5f571e91255a'. Error details: invalid_grant: 50020 - [2023-07-31 15:07:56Z]: AMDSUS50020: User account '{EmailHidden}' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application 'c99b4083-3cc0-49c1-b47d-974e38cbdf3c'(Azure Portal) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. Trace ID: d036e00a-9959-43d8-a956-0a615a945200 Correlation ID: 49c586fe-7324-4c07-a8f9-48d8c67016ca Timestamp: 2023-07-31 15:07:56Z - Correlation ID: 49c586fe-7324-4c07-a8f9-48d8c67016ca - Trace ID: d036e00a-9959-43d8-a956-0a615a945200

Thank you

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Alfredo Revilla - Upwork Top Talent | IAM SWE SWA 27,436 Reputation points
    2023-08-01T10:46:29.1533333+00:00

    Hello @Willis Mitchell , it seems like you're having issues accesing the Azure Portal while being signed-in with Microsoft Personal Account. Try using a local (non guest, external or personal) work account.

    For more information about different type of accounts take a look to What's the difference between a personal Microsoft account and a work or school account?.

    Let us know if you need additional assistance. If the answer was helpful, please accept it and rate it so that others facing a similar issue can easily find a solution.

    1 person found this answer helpful.
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  2. Daniel Stadeli 0 Reputation points
    2024-07-26T15:14:53.3633333+00:00

    Make sure the From Name is exactly as defined in the E3 admin portal. That made it work for me.

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