Rate answers on Microsoft Q&A

  • Article

Rating answers is essential for you to let other users know whether an answer helped you solve your problem. Thus, if a question has multiple answers, a person with a similar issue might look at the ones that help the most users, increasing the likelihood that the answer will also help them.

You can vote "Yes" or "No" on an answer. Any user will see how many people have voted on the answer. "No" votes are not displayed, and they don't have any effect on the total number of "Yes" votes.

Prerequisites

You need to be signed in Q&A.

Limitations

  • You cannot rate your own answer.
  • Microsoft Q&A doesn't display the "No" votes on an answer.

Question author rates an answer on their question

You can rate an answer to your question to indicate other users that the answer helped you. If it did not, the team supporting that question might follow up with you.

  1. Open the question where you received the answer.
  2. Navigate to the answer that you would like to rate.
  3. Next to "Did this solve your problem?", select "Yes" if the answer helped you. Otherwise, select "No".
  4. If you select "Yes", you will see a new label saying that you found this answer helpful. To save you time, if there were no accepted answers to the question, Q&A automatically marks the answer as accepted.
  5. If you vote "No", the support team is interested in learning more so they can can help you further. So please include any additional feedback. If you would like us to contact you in case we have further questions, please provide your e-mail address.

To remove your vote, select again on the same button you selected last time.

To change your vote, select the opposite button you initially selected. Changing your vote will not remove the accepted answer state.

Rate an answer on somebody else's question

You can rate an answer to another user's question. This adds a vote to the answer that will help other users the answer relevancy.

  1. Open the question that has the answer you would like to vote.
  2. Navigate to the answer.
  3. Next to "Was this answer helpful?", select "Yes" if the answer helped you. Otherwise, select "No".
  4. If you vote "Yes", you will see a new label saying that you found this answer helpful.
  5. If you vote "No", there is no further action.

To remove your vote, select again on the same button you selected last time.

To change your vote, select the opposite button you initially selected.

Next steps

Understanding accepted answers