We couldn't sign you in" when trying to log in to Azure Portal from any account.

Bunty Darbar 5 Reputation points
2023-08-01T06:15:19.14+00:00

I'm now finding that I'm stuck in a login loop on the Azure Portal. I start with the standard Microsoft Account login prompt, where I enter my username, then password, then OTP code. After that, I see the Azure logo where I can also observe my browser redirecting back and forth between the login.microsoftonline.com domain and the portal.azure.com domain. Eventually, It will stop and display the unhelpful text, "We couldn't sign you in. Please try again," on the login screen.

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
20,641 questions
{count} vote

1 answer

Sort by: Most helpful
  1. Sandeep G-MSFT 16,696 Reputation points Microsoft Employee
    2023-08-02T07:36:44.49+00:00

    @Bunty Darbar

    Thank you for posting your question in Microsoft Q&A.

    You can try to login to Azure AD portal with your personal account by using below URL,

    https://portal.azure.com/<tenant's default domain>

    This will directly take you to the tenant which you will mention in the URL. You can either use your work account or personal account to login.

    If it is still not working then we can work on this issue offline.

    Please send us an email on azcommunity [at] microsoft [dot] com with Sub - Attn: Sandeg and following details in the email body:

    Link to this thread/post

    We can connect offline and discuss further on this.

    Let me know if you have any further questions.

    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

    0 comments No comments