Register intune equipment: Property unknown

Question

Register intune equipment: Property unknown

Raul Guchinife 140

Hello, when I register several computers with windows 10 in intune, some of them appear in the "owner" field as unknown, what does this mean? are they incorrectly registered?

Thanks

Rahul Jindal [MVP] 10,911 Reputation points MVP

2023-08-01T09:42:02.4833333+00:00

You mean 'Ownership'? It means whether the device is enrolled as Corporate or Personal in Intune. How are you enrolling the devices in Intune? How much time has it been since the enrollment as it can take some time for data to update in Intune.
Raul Guchinife 140 Reputation points

2023-08-01T11:18:56.77+00:00

Yes ,"Ownership"

Devices have been added to Intune from the "Company Portal" application.

They have been added more than a month ago
Rahul Jindal [MVP] 10,911 Reputation points MVP

2023-08-01T13:53:59.23+00:00

Are they checking into Intune?
Raul Guchinife 140 Reputation points

2023-08-10T07:57:47.7866667+00:00

Yes, in Intune they also register with "unknown".

1 answer

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Rahul Jindal [MVP] 10,911 Reputation points MVP

2023-08-01T09:42:02.4833333+00:00

You mean 'Ownership'? It means whether the device is enrolled as Corporate or Personal in Intune. How are you enrolling the devices in Intune? How much time has it been since the enrollment as it can take some time for data to update in Intune.
Raul Guchinife 140 Reputation points

2023-08-01T11:18:56.77+00:00

Yes ,"Ownership"

Devices have been added to Intune from the "Company Portal" application.

They have been added more than a month ago
Rahul Jindal [MVP] 10,911 Reputation points MVP

2023-08-01T13:53:59.23+00:00

Are they checking into Intune?
Raul Guchinife 140 Reputation points

2023-08-10T07:57:47.7866667+00:00

Yes, in Intune they also register with "unknown".

Answer 1

Lu Dai-MSFT 28,501

@Raul Guchinife Thanks for posting in our Q&A.

Based on my search, I found that someone has met a similar issue. Please refer to the following link:

https://learn.microsoft.com/en-us/answers/questions/30446/intune-change-device-ownership-to-corporate

Additionally, please check if MDM authority shows "Microsoft intune" under Tenant admin > Tenant status in intune portal.

If there is anything update, feel free to let us know.

If the answer is the right solution, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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Lu Dai-MSFT 28,501 Reputation points

2023-08-04T02:46:10.1566667+00:00

@Raul Guchinife If there is anything update, please don't hesitate to let me know. And we will continue to discuss it.
Raul Guchinife 140 Reputation points

2023-08-10T07:59:15.09+00:00

I have read the article and it refers to the allocation of licences, but in my case the licences are well allocated.
Lu Dai-MSFT 28,501 Reputation points

2023-08-11T02:01:59.4633333+00:00

@Raul Guchinife Please try to check if there is more detailed error message under Applications and Services Logs/Microsoft/Windows/DeviceManagement-Enterprise-Diagnostics-Provider/Admin in Event Viewer.

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Register intune equipment: Property unknown

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