Mac OneDrive syncing issue - excel files

Question

I've had problems with OneDrive ever since I turned on advanced data protection on my iCloud account and enabled uploading photos to iCloud. Once I realised this had caused issues, I turned Advanced Data Protection off and stopped syncing photos to iCloud, but I am having continued problems saving excel files to OneDrive (Word files still request "grant access" sometimes when I'm saving, but works).

I've tried rebooting, resetting OneDrive, removing the ds_store files, signing out, etc but cannot save excel files to OneDrive. They are saving to local storage. I can save excel files as pdfs (although the conversion has been really slow and files take about 15 minutes to appear back on the device after syncing to cloud).

Any assistance greatly appreciated.

Answer 1

Hi,

How did you sync Excel file?

In Excel save as directly to OneDrive? Or save to local and sync from local folder?

I suggest you refer to this article and check if you need turn on Finder integration:

https://support.microsoft.com/en-us/office/sync-files-with-onedrive-on-macos-d11b9f29-00bb-4172-be39-997da46f913f#bkmk_finder

---

If the response is helpful, please click "Accept Answer" and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.