The application cant be installed because it is incompatible with the device 0xC7D24FBC.

2023-08-07T20:38:19.7766667+00:00

The application can't be installed because it is incompatible with the device 0xC7D24FBC. we are getting this error after deploying private google play store application from Intune. What should we do to resolve this issue. Please help us. its very urgent request.

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  1. ZhoumingDuan-MSFT 9,160 Reputation points Microsoft Vendor
    2023-08-08T05:34:51.51+00:00

    @Farooqui Shahzaduddin Mohammad Hanif, Thanks for posting in Q&A.

    For the error message, based on my experience, here are some possible causes I can think.

    • The app is not able to be installed on your specific Android device.

    • There are some limitation from Google side. Sometimes, the app developer has configured native platform info in their manafest incorrectly or not specifying device architecture. Sometimes, App developer will modify the App requirements to be matching exactly the Android device's hardware.

    To clarify our issue, you can manually install the app on the affected to see if it can be installed successfully. If no, that means the app has issue to install. You can contact the app developer to look into the issue. If the app can be installed manually, then we suggest contact google support to look into the limitation.

    Thanks for your understanding and have a nice day!


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