Identity Client Runtime Library Error while connecting to SharePoint Online Module in Powershell

Question

I am attempting to connect to SharePoint Online using PowerShell and the Connect-SPOService cmdlet. My goal is to connect to a specific SharePoint site using the -Url parameter and provide my credentials using the -Credential parameter with Get-Credential. However, I'm encountering an error that I can't seem to resolve.

My Goal: My intention is to programmatically connect to a specific SharePoint site using PowerShell and provide the credentials using the -Credential parameter, eliminating the need for manual authentication.

Error Message:

Connect-SPOService : Identity Client Runtime Library (IDCRL) did not get a response from the Login server.
At line:1 char:1
+ Connect-SPOService -Url $siteUrl -Credential (Get-Credential)
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : NotSpecified: (:) [Connect-SPOService], IdcrlException
    + FullyQualifiedErrorId : Microsoft.SharePoint.Client.IdcrlException,Microsoft.Online.SharePoint.PowerShell.ConnectSPOService

My Approach:

This is the code I'm using to establish the connection

Import-Module Microsoft.Online.SharePoint.PowerShell

$credential = Get-Credential

Connect-SPOService -Url "<site-url>" -Credential $credential

Troubleshooting Steps Taken:

1. I have double-checked the URL of the SharePoint site to ensure it's accurate.
2. I am using valid credentials for the SharePoint site.
3. I have checked in Azure AD that MFA is disabled the user.
4. Verified that the user is SharePoint Admin.
5. Tried the same with PowerShell ISE

Environment:

• SharePoint Online
• PowerShell Version: 7.1 as Administrator

Additional Information:
Any guidance on how to resolve this issue and successfully connect to SharePoint Online using Connect-SPOService using credentials would be greatly appreciated. While connecting using Multi-Factor Authentication (MFA) and getting prompted to authenticate via the web is not an issue.

Thank you in advance for your help!

Answer 1

Hi @Yesh Rajawat,

Thank you for posting in this community.

I tested it on my side but unfortunately, I wasn't able to reproduce your problem. Your problem seems to be an uncommon one.

However, we can work together to narrow down and resolve the situation. So, please kindly provide more information below to let us work further.

1.please check the account of user is similar to ******@yourdomain.onmicrosoft.com. (I know it's simple, but sometimes the wrong suffix can cause this problem.)

2.Are other users with permissions facing the same problem? View through another computer or account.

3.Whether all SharePoint sites have the same problem? You could create a new SharePoint site to check.

Alternatively, we can use SharePoint Online Management Shell and PnP PowerShell to connect to SharePoint Online. If the problem persists you can use one of these two methods to connect to SharePoint Online.

Please follow this article to use SharePoint Online Management Shell to connect to SharePoint Online:

Get started with SharePoint Online Management Shell

Please follow this article to use PnP Powershell to connect to SharePoint Online:

How to Connect to SharePoint Online using PnP PowerShell?

Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link. 

Your time and patience will be appreciated in advance.

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Answer 2

I received the same error.

Solution that worked for me:

After removing Security Defaults in Microsoft Entra, I was able to successfully connect to my tenant using Connect-PnPOnline. Of course, after performing the task at hand, I enabled security defaults once again, since there are major security risks with disabling this.

[Sign in to the Microsoft Entra admin center as least a Security Administrator. Browse to Identity > Overview > Properties. Select Manage security defaults and disable this.]