How do I push a sign-in link to my new email users

Drew Starr 5 Reputation points
2023-08-14T17:37:46.2066667+00:00

Once I create a new user email, why is there no mechanism to inform the new user? Why must I have to intuitively know

a) the new user isn't automatically informed, and

b) the url where I must send the new user

First, this step should be automatic. In what unicorn scenario would I want to create the email but not inform the new user? Isn't this exactly what software should do for us--automate routine tasks?

But even worse--why isn't this information available under "help?" or as a pop-out on the new user process, or as an email confirmation back to me, the Adminstrator? Is it really that hard to create a new answer in your database? Instead, I have to intuitively know this is a manual step. Guess what? It's not intuitive.

Thanks

Outlook
Outlook
A family of Microsoft email and calendar products.
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  1. Faery Fu-MSFT 18,776 Reputation points Microsoft Vendor
    2023-08-15T08:07:14.8133333+00:00

    Hi @Drew Starr

    I’m sorry to hear that you are frustrated with the process of creating and informing new users in Office 365. I can understand how you feel and I appreciate your feedback.

    According to my research, you can try these options:

    • You can use the built-in wizard in the Office 365 Admin portal that lets you send an email to new users with information about their account, such as their email address, password, and sign-in URL. You can access the wizard by going to Office 365 Admin portal > Home > Get started > Add users and assign licenses > Send email and password.
    • You can use a PowerShell script that can send a customized welcome email to new users after they are created in Office 365. You can download the script from here and follow the instructions on how to use it.

    Besides, many features of our current products are designed and upgraded based on customers’ feedback. With requirements like this increase, the problem may well be released in the future. If you have any suggestions, you can submit them in the dedicated portal: https://feedbackportal.microsoft.com/feedback


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