Azure Disabled Subscription

Question

Our company subscription has been disabled it says "We've identified suspicious activity in this subscription that violates the Microsoft Acceptable Use Policy. To protect your account, we've disabled the subscription. Please contact Azure Support to resolve the issue." We tried Azure support and billing support, and this is their response.

We tried implementing Azure Just-In-Time but it needed Azure subscription, also we removed port 22. How can we reactivate our subscription?

Answer 1

Hello @PNG

It seems your Azure VM was brutforced. Azure disabled your subscription to prevent further malicious attacks.

I would recommend you to open a support request to Azure.

Try these two things:

1. Click on Send feedback to Microsoft button, that is before your sign in ID. As shown in the image, send quick feedback and ensure you submit it.
2. Then, click on Support & Troubleshooting button, as it's shown in the image, click help & support link, which will open a page that you can use to type the exact incident and what is going on.
3. If you have done the above and no answer, you need to provide some of your details like subscription ID and your sign in ID for more clarification.

Some more information

https://learn.microsoft.com/en-us/answers/questions/1164011/azure-subscription-has-been-disabled