How I can view online archive for a shared mailbox/delegated mailbox on OWA.

Question

How I can view online archive for a shared mailbox/delegated mailbox on OWA.

Stutee Saxena 20

Hi, I can see online archive of shared mailbox on my desktop outlook, but not on OWA. How I ca see that

I have full delegation access

Faery Fu-MSFT 19,896 Reputation points Moderator

2023-08-29T05:39:24.3633333+00:00

Hi @Stutee Saxena ,

Is there any update on this thread? If the issue has been resolved, please mark the helpful replies as answers, this will make answer searching in the forum easier and be beneficial to other community members as well. Thanks for your understanding.
Abdul Farooque Arian 111 Reputation points

2025-02-04T11:53:57.0533333+00:00

Can I still see the in-Place Archive if I add that shared mailbox in Owa by right clicking Folders and adding the shared mailbox there? Is there any limit?

Answer accepted by question author

0 additional answers

Your answer

Faery Fu-MSFT 19,896 Reputation points Moderator

2023-08-29T05:39:24.3633333+00:00

Hi @Stutee Saxena ,

Is there any update on this thread? If the issue has been resolved, please mark the helpful replies as answers, this will make answer searching in the forum easier and be beneficial to other community members as well. Thanks for your understanding.
Abdul Farooque Arian 111 Reputation points

2025-02-04T11:53:57.0533333+00:00

Can I still see the in-Place Archive if I add that shared mailbox in Owa by right clicking Folders and adding the shared mailbox there? Is there any limit?

Answer 1

Faery Fu-MSFT 19,896 Moderator

Hi @Stutee Saxena ,

To see the online archive of a shared mailbox on Outlook on the web (OWA), you need to do the following steps:

Sign in to your account in Outlook on the web.
On the Outlook on the web navigation bar, click your name. A list appears.
Click Open another mailbox.
Type the email address of the other mailbox that you want to open, and then click Open. Another Outlook on the web session opens in a separate window, allowing access to the other mailbox.
If enabled, you will see the In-Place Archive folder in your email folder list. This is the online archive mailbox for the shared mailbox

Note: The online archive mailbox in OWA is called In-Place Archive. The online archive mailbox in Outlook desktop is called Online Archive. They are the same thing, but with different names.

Screenshot 2023-08-22 145836

I hope this helps you access the online archive of the shared mailbox on OWA.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Faery Fu-MSFT 19,896 Reputation points Moderator

2023-08-25T07:52:42.04+00:00

Hi @Stutee Saxena ,

Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back. If you think my reply is helpful to you, please remember to mark it as an answer. Warm thanks.
Stutee Saxena 20 Reputation points

2023-08-29T06:38:35.1266667+00:00

yes, its resolved the concern. Thank you so much