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Outlook mailbox storage is full, and tried to archive user emails, created the folder and then
File > Cleanup Tools > Archive > Archive items older than: Sun 12/31/2017
Only few emails were moved, just 2-3 .
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You may try the following registry edit to fix the issue:
Open Registry Editor>Go to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Preferences
Create a DWORD 'ArchiveIgnoreLastModifiedTime' and set the value as 1.
Close registry editor and outlook and re-open outlook.
Just want to ask you one more thing,
When I tired to manage my own storage before doing my employees outlook, it did worked and almost 0.5gb of email were filtered.
When I tried the same thing for my user, just the difference was that I archive my emails of last 3 months but for the user I was trying to archive from 2015-2018. Right now all I can see is just 4222Kb file move to archive .
Is there anything that I am missing ?
Note: Does enabling or disabling the exchange cache mode matters while archiving.
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Hi @Sandesh Budhathoki - DriveAway ,
Manual archiving is a client-side feature that allows the user to choose which messages or conversations to send to the server for archiving.
If you set the cached mode to 3 months, you will not be able to access the emails older than 3 months offline. They will reside only in your mailbox on the server and will not be available in your .ost file on your computer.
if you want to archive emails older than 3 months and also access them offline, you should either increase the cached mode setting or use the server-side archiving feature in Exchange. The server-side archiving feature moves emails from your primary mailbox to an archive mailbox on the server based on the retention policies applied to the messages by your administrator or yourself. You can learn more about In-Place Archiving in Exchange Server from this article.
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