Microsoft Surface Hub 2S All-in-One Computer

Maha Isaam Quol 0 Reputation points

Our office has 2 Microsoft Surface Hub 2S all-in-one Computer (the large and small one). We are facing technical difficulties in the quality of the sound during large audio-conference calls. Seeking your advise.

Thank you
Maha from the United Nations

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. LiweiTian-MSFT 13,760 Reputation points Microsoft Vendor

    Hi @Maha Isaam Quol

    According to the documentation it states: Some Surface Hub 2S devices may experience a tonal / hissing sound during Teams calls.In some situations, the built-in mic array can pick up unwanted environmental sounds.

    One of the following workarounds can be used:

    • Set Noise Suppression to High in Teams.
    • Connect an audio peripheral to the Hub to use as the default microphone.

    A future update to the Hub's Teams client will improve the default noise cancellation behavior.

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