Microsoft Surface Hub 2S All-in-One Computer

Question

Our office has 2 Microsoft Surface Hub 2S all-in-one Computer (the large and small one). We are facing technical difficulties in the quality of the sound during large audio-conference calls. Seeking your advise.

Thank you
Maha from the United Nations

Answer 1

Hi @Maha Isaam Quol

According to the documentation it states: Some Surface Hub 2S devices may experience a tonal / hissing sound during Teams calls.In some situations, the built-in mic array can pick up unwanted environmental sounds.

One of the following workarounds can be used:

• Set Noise Suppression to High in Teams.
• Connect an audio peripheral to the Hub to use as the default microphone.

A future update to the Hub's Teams client will improve the default noise cancellation behavior.

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