Unable to update teams to 2.0 due to org policy set - how to find the policy

AB123 356 Reputation points
2023-09-01T08:50:25.2266667+00:00

Hi all,

I am receiving this error when trying to update teams for users:

Screenshot 2023-09-01 at 09.39.24

How do I identify the policy blocking this? The devices used are intune cloud only.

Microsoft Security | Intune | Other
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  1. Crystal-MSFT 53,991 Reputation points Microsoft External Staff
    2023-09-04T01:34:44.4233333+00:00

    @AB123, Thanks for posting in Q&A. To check if there's any Intune policy has blocked the Teams installation on this device, you can go to Intune portal and find the affected device, click "Device Configuration" policy of this device and see if any similar setting in the following link has set in Device configuration policy:

    User's image

    https://learn.microsoft.com/en-us/microsoftteams/new-teams-troubleshooting-installation

    If there's any update, feel free to let us know.


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