Not able to verify custom domain

Question

While trying to verify custom domain getting below error. Yesterday I was able to verify successfully. However later on it's showing error

Answer 1

Since you're currently experiencing difficulty logging into your previous onmicrosoft account, I recommend that you initiate a support request with Azure Support. Ensure you provide all the essential details. They have the expertise to assist you in either regaining access to your previous account or removing the required entries from the backend to successfully complete the custom domain validation process.

Azure Support:

https://azure.microsoft.com/en-ca/support/create-ticket

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Answer 2

@ODL_User 1057429

This issue is happening because you are trying to add and verify a domain "tasteofcloud.co.in" in one of the tenant.

Whereas this domain is already verified in another tenant.

You can check in below URL to confirm which tenant is your domian verified in,

https://gettenantpartitionweb.azurewebsites.net/

As per this output domain "tasteofcloud.co.in" is already registered in tenant with tenant ID: d60a4c87-6300-410f-86f4-8df2f0a55479. The name of the tenant is the one mentioned in the error.

As per Azure, one domain can only be verified in one tenant.

To fix this you will have to contact anyone from tenant "simplilearnhol100458.onmicrosoft.com" and get the domain "tasteofcloud.co.in" removed from the tenant. Post that you will be able to add and verify the domain in any other tenants.

Let me know if you have any further questions.

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