Not able to verify custom domain

ODL_User 1057429 0 Reputation points
2023-09-03T14:34:32.78+00:00

While trying to verify custom domain getting below error. Yesterday I was able to verify successfully. However later on it's showing error

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Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Dillon Silzer 54,291 Reputation points
    2023-09-03T15:32:23.88+00:00

    Since you're currently experiencing difficulty logging into your previous onmicrosoft account, I recommend that you initiate a support request with Azure Support. Ensure you provide all the essential details. They have the expertise to assist you in either regaining access to your previous account or removing the required entries from the backend to successfully complete the custom domain validation process.

    Azure Support:

    https://azure.microsoft.com/en-ca/support/create-ticket


    If this is helpful please accept answer.

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  2. Sandeep G-MSFT 14,321 Reputation points Microsoft Employee
    2023-09-05T08:31:25.4733333+00:00

    @ODL_User 1057429

    This issue is happening because you are trying to add and verify a domain "tasteofcloud.co.in" in one of the tenant.

    Whereas this domain is already verified in another tenant.

    You can check in below URL to confirm which tenant is your domian verified in,

    https://gettenantpartitionweb.azurewebsites.net/

    As per this output domain "tasteofcloud.co.in" is already registered in tenant with tenant ID: d60a4c87-6300-410f-86f4-8df2f0a55479. The name of the tenant is the one mentioned in the error.

    As per Azure, one domain can only be verified in one tenant.

    To fix this you will have to contact anyone from tenant "simplilearnhol100458.onmicrosoft.com" and get the domain "tasteofcloud.co.in" removed from the tenant. Post that you will be able to add and verify the domain in any other tenants.

    Let me know if you have any further questions.

    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

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