SharePoint 2013 on premise workflow internal status: not started and Initiated: Anonymous

Question

Some workflows initiated automatically and task assigned after 5-6 hours and some items workflow not initiated.

When we try to run the workflow manual the initiator will be Anonymous and internal status: not started.

This issue only in one site collection not in all sites.

We tried to create new list with simple workflow but facing same issue.

We found Microsoft SharePoint server 2013 update version 15.0.4571.1502 installed before this issue.

Answer 1

Hi @mohamed midhat,

Great to know that and thanks for sharing the update here.

By the way, since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others." and according to the scenario introduced here: Answering your own questions on Microsoft Q&A, I would make a brief summary of this thread:

[SharePoint 2013 on premise workflow internal status: not started and Initiated: Anonymous]

Issue Symptom:
When run the workflow manual the initiator will be Anonymous and internal status: not started.

Current status:
Problem solved after removing useless workflows.

You could click the "Accept Answer" button for this summary to close this thread, and this can make it easier for other community members to see the useful information when reading this thread. By doing so, it will benefit all community members who are having this similar issue. Your contribution is highly appreciated!

Answer 2

Hi @mohamed midhat,

Thank you for your reply.

I am sorry I couldn't reproduce your question on my end. It seems to be a very specific problem.

However, we can work together to narrow down and resolve the situation. So, please kindly provide more information below to let us work further.

1.Please share your workflow setting page if it's convenient. I would like to know how your workflow was created and the main features of your workflow. Please take care to code your private information.

2.Maybe you don't have enough permissions to run the workflow. You can create a new workflow with elevated permissions by using the SharePoint Workflow platform.

3.Are other users facing the same problem? View through another computer or account.

4.Try to use a different browser or your browser's InPrivate mode to see if the same error occurs.

5.If the problem is only in this site collection, perhaps something is wrong with this site collection. You can recreate the same workflow on another site collection and see if the problem persists.

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.